Epicor Eclipse
Epicor Eclipse is a specialized ERP solution designed for distributors in the electrical, plumbing, HVAC, and PVF industries to streamline inventory management, purchasing, and financial operations.
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What the scores mean
Each feature is scored 0-4 based on maturity level:
How it's organized
Features are grouped into a hierarchy:
Scores roll up: feature → grouping → capability averages
Why trust this?
- No paid placements – Rankings aren't for sale
- Rubric-based – Each score has specific criteria
- Transparent – Click any feature to see why
- Comparable – Same rubric across all products
Overall Score
Based on 5 capability areas
Capability Scores
⚠️ Covers fundamentals but may lack advanced features.
Compare with alternativesLooking for more mature options?
While this product covers the basics, you might find alternatives with more advanced features for your use case.
Financial Management
Epicor Eclipse delivers a robust financial foundation for North American distributors, featuring specialized cost accounting and integrated multi-entity management to streamline industry-specific workflows. While it excels in operational liquidity and compliance, it lacks advanced native capabilities for predictive forecasting and global localization, occasionally requiring manual effort or third-party tools for complex financial tasks.
Core Accounting
Epicor Eclipse provides a robust, fully integrated accounting suite that automates the order-to-cash and procure-to-pay cycles with specialized support for multi-entity consolidation and complex distribution billing. While it offers deep functionality for general ledger and asset management, advanced AI-driven cash application and customer portals often require third-party add-ons.
5 featuresAvg Score3.0/ 4
Core Accounting
Epicor Eclipse provides a robust, fully integrated accounting suite that automates the order-to-cash and procure-to-pay cycles with specialized support for multi-entity consolidation and complex distribution billing. While it offers deep functionality for general ledger and asset management, advanced AI-driven cash application and customer portals often require third-party add-ons.
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The General Ledger acts as the central repository for all financial transactions, serving as the primary source of truth for financial reporting, compliance, and organizational accounting.
The General Ledger is fully integrated and robust, supporting flexible account hierarchies, real-time synchronization with sub-ledgers (AP/AR), and multi-entity consolidation out of the box.
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Accounts Payable functionality manages outgoing payments to suppliers and creditors, streamlining invoice processing, approvals, and cash flow tracking to ensure financial accuracy and healthy vendor relationships.
The system offers robust management of the procure-to-pay cycle, including automated 3-way matching against purchase orders, configurable multi-tier approval workflows, and batch payment processing.
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Accounts Receivable functionality manages customer invoices, tracks outstanding payments, and ensures timely cash collection to maintain healthy working capital. It is essential for automating the order-to-cash cycle and reducing days sales outstanding.
A fully integrated Accounts Receivable module that handles complex billing scenarios, automated dunning letters, credit limits, and real-time aging reports out of the box.
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Fixed Asset Management tracks the complete financial lifecycle of physical assets from acquisition to disposal, ensuring accurate depreciation calculations and compliance with accounting standards.
The system features a robust, fully integrated module that automates depreciation posting, handles complex lifecycles like splits and revaluations, and supports multiple depreciation books (e.g., GAAP vs. Tax) out of the box.
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Bank reconciliation ensures that internal financial records align with external bank statements to maintain accurate cash positions and prevent fraud. This feature is essential for closing the books efficiently and ensuring the integrity of financial data.
The system features direct bank feeds and rule-based automation to match transactions by date, amount, or reference, allowing for a streamlined, integrated monthly close process.
Financial Management
Epicor Eclipse provides robust core financial controls for distributors, featuring real-time credit management and specialized cost accounting for landed costs and rebates. While it excels in operational liquidity and margin visibility, it lacks advanced native tools for predictive forecasting and automated expense management.
5 featuresAvg Score2.4/ 4
Financial Management
Epicor Eclipse provides robust core financial controls for distributors, featuring real-time credit management and specialized cost accounting for landed costs and rebates. While it excels in operational liquidity and margin visibility, it lacks advanced native tools for predictive forecasting and automated expense management.
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Cash management provides tools to monitor, analyze, and optimize an organization's liquidity and cash flow in real-time. This capability ensures businesses maintain solvency, streamline bank reconciliations, and make informed financial decisions based on accurate cash positioning.
The system offers robust cash management with automated bank feeds, daily cash positioning, and seamless integration with accounts payable and receivable for accurate liquidity tracking.
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Budgeting and forecasting capabilities allow organizations to plan financial resources, track actual performance against projections, and predict future outcomes to drive strategic decision-making.
Native support allows for entering static annual budgets and viewing basic actual-vs-budget variance reports, but lacks support for rolling forecasts, collaboration, or complex modeling.
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Expense management streamlines the tracking, submission, and reimbursement of employee spending, ensuring accurate financial reporting and strict adherence to corporate policies.
Expense tracking is possible only by manually entering data into generic accounts payable journals or by building custom API integrations to ingest data from external tools.
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Cost accounting enables organizations to track, allocate, and analyze costs associated with products, projects, or activities to ensure accurate profitability reporting. By capturing direct costs and allocating overheads, businesses can optimize pricing strategies and control operational expenses.
The system provides comprehensive support for multiple costing methods (FIFO, LIFO, Actual, Standard) and automated overhead absorption based on labor or machine hours. Real-time integration with manufacturing and inventory ensures immediate visibility into production variances and margins.
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Credit limit management enables organizations to set financial caps on customer accounts and automatically enforce them during the sales process. This functionality is critical for mitigating financial risk and preventing bad debt exposure while streamlining order approvals.
Native functionality includes real-time credit checking against open orders and AR balances, with built-in workflows to automatically place orders on hold and route them to finance teams for review and release.
Financial Reporting & Compliance
Epicor Eclipse provides robust financial reporting, tax automation, and audit controls that support regulatory compliance and SOX requirements for distributors. While it excels in transactional visibility and jurisdictional tax management, it may require manual effort for complex revenue recognition and multi-entity consolidations.
6 featuresAvg Score2.7/ 4
Financial Reporting & Compliance
Epicor Eclipse provides robust financial reporting, tax automation, and audit controls that support regulatory compliance and SOX requirements for distributors. While it excels in transactional visibility and jurisdictional tax management, it may require manual effort for complex revenue recognition and multi-entity consolidations.
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Tax management automates the calculation, collection, and reporting of taxes like VAT, GST, and sales tax across various jurisdictions to ensure regulatory compliance. It simplifies financial operations by handling complex regional tax rules and rate changes directly within the system.
The system provides robust, out-of-the-box tax management with support for multi-jurisdictional rules, automatic calculations based on shipping origin/destination, and pre-built integrations with leading tax compliance platforms.
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Financial reporting enables organizations to generate essential statements like balance sheets and income statements directly from general ledger data, ensuring regulatory compliance and driving strategic decision-making based on real-time fiscal health.
A comprehensive report builder allows for deep customization, multi-entity consolidation, and interactive drill-downs to transaction levels, fully integrated into the accounting workflow without needing external tools.
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Revenue recognition automates the deferral and recognition of income in compliance with accounting standards like ASC 606 and IFRS 15, ensuring financial accuracy across complex billing models.
Native support allows for basic linear recognition over fixed periods (e.g., monthly straight-line), but lacks the depth to handle complex bundles, contract modifications, or variable performance obligations.
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Financial consolidation aggregates financial data from multiple subsidiaries, currencies, and entities into a single, unified set of financial statements to ensure accurate reporting and compliance.
The system offers basic multi-entity support where data can be rolled up, but it lacks automated intercompany eliminations or advanced currency handling, often requiring manual journal entries.
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Audit trails provide a chronological record of system activities, ensuring accountability and compliance by tracking who accessed data, what changes were made, and when they occurred. This visibility is critical for internal controls, forensic analysis, and meeting regulatory requirements.
The system offers comprehensive, searchable audit logs for all critical transactions and master data changes, capturing user ID, timestamp, IP address, and specific field-level modifications. It is fully integrated into the UI, allowing authorized users to view history directly within record views.
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SOX Compliance features ensure financial data integrity through strict audit trails, segregation of duties, and access controls required by public companies. This capability is essential for maintaining regulatory adherence and streamlining external audits without manual intervention.
The system offers robust, out-of-the-box SOX controls, including configurable Segregation of Duties (SoD) rules, granular audit trails for all financial transactions, and pre-built compliance reports ready for external auditors.
Global Enterprise
Epicor Eclipse provides strong multi-entity management and automated intercompany accounting for North American distributors, though it is limited by a lack of native multi-language support and automated global localization features.
5 featuresAvg Score2.2/ 4
Global Enterprise
Epicor Eclipse provides strong multi-entity management and automated intercompany accounting for North American distributors, though it is limited by a lack of native multi-language support and automated global localization features.
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Multi-currency support enables organizations to transact, record, and report financial data in diverse global currencies within a single unified system, ensuring accurate consolidated financial statements and effective management of exchange rate volatility.
Basic native support allows transactions in foreign currencies using static, manually updated exchange rate tables, but lacks automated feeds or sophisticated revaluation tools for closing periods.
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Multi-language support enables an ERP system to operate across different linguistic regions by localizing user interfaces, reports, and master data. This capability is essential for multinational organizations to ensure user adoption, regulatory compliance, and seamless cross-border collaboration.
Localization is possible only through extensive workarounds, such as maintaining separate database instances for different regions, relying on browser-based translation overlays, or manually renaming field labels via custom scripts.
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Localization ensures the ERP system adapts to specific regional requirements, including languages, currencies, tax regulations, and cultural formats. This capability is critical for organizations operating across multiple countries to ensure compliance and user adoption.
Native support exists for major languages and currencies, but translations are often incomplete or machine-generated, and the system lacks automatic updates for local regulatory compliance or tax rules.
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Multi-entity management enables organizations to operate multiple subsidiaries or business units within a single system, streamlining financial consolidation and intercompany transactions. This capability is critical for scaling businesses to maintain unified reporting and operational control across diverse locations or legal structures.
A unified database architecture supports automated intercompany eliminations, shared master data, and real-time currency conversion, allowing for seamless financial consolidation across subsidiaries out of the box.
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Intercompany transactions enable multi-entity organizations to manage financial exchanges between subsidiaries, ensuring accurate balancing of accounts and simplifying financial consolidation.
The system offers robust, out-of-the-box support for intercompany sales, purchasing, and inventory transfers, automatically generating reciprocal transactions and handling currency conversion seamlessly.
Supply Chain & Operations
Epicor Eclipse provides a robust, distribution-centric supply chain suite that excels in real-time inventory control, automated procurement, and RF-driven warehouse management. While it offers deep operational efficiency for high-volume distributors, it lacks the advanced manufacturing scheduling and AI-driven predictive analytics required for complex production environments.
Inventory Control
Epicor Eclipse provides distributors with robust operational control through real-time multi-location tracking, automated replenishment via Strategic Requirements Planning, and comprehensive traceability for serialized and lot-tracked goods. The system excels at maintaining high data accuracy and supply chain continuity, though it prioritizes deep industry-specific functionality over advanced AI-driven predictive insights.
6 featuresAvg Score3.2/ 4
Inventory Control
Epicor Eclipse provides distributors with robust operational control through real-time multi-location tracking, automated replenishment via Strategic Requirements Planning, and comprehensive traceability for serialized and lot-tracked goods. The system excels at maintaining high data accuracy and supply chain continuity, though it prioritizes deep industry-specific functionality over advanced AI-driven predictive insights.
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Inventory management enables real-time tracking of stock levels, orders, and deliveries across multiple locations, ensuring supply chain efficiency and preventing costly stockouts or overstocking.
The solution offers comprehensive inventory control, including multi-location support, batch/serial tracking, and barcode scanning integration. It handles stock transfers and adjustments seamlessly within standard workflows.
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Stock level alerts notify inventory managers when product quantities fall below defined thresholds, preventing stockouts and ensuring timely reordering. This functionality is essential for maintaining supply chain continuity and optimizing inventory holding costs.
Intelligent forecasting predicts potential stockouts based on sales velocity and seasonality, automatically triggering alerts and suggesting reorder quantities or drafting purchase orders to prevent disruption.
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Serial number tracking enables businesses to assign unique identifiers to individual inventory items for precise lifecycle management and traceability. This functionality is critical for handling warranties, ensuring regulatory compliance, and tracking specific units through the supply chain.
The system provides robust serialization integrated into all inventory movements (receiving, picking, shipping), ensuring full traceability and validation against duplicates throughout the workflow.
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Lot tracking enables businesses to trace specific batches of inventory from raw materials to finished goods, ensuring full visibility for quality control, expiration management, and regulatory compliance.
The system offers robust lot tracking with full forward and backward traceability, supporting expiration date management, auto-assignment logic, and integration into picking strategies like FEFO.
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Cycle counting enables organizations to audit specific subsets of inventory on a rotating schedule without halting operations, ensuring continuous accuracy and minimizing shrinkage.
The solution includes automated scheduling based on ABC classification, supports mobile devices for real-time scanning, and includes built-in workflows for approving variances.
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Master Data Management centralizes critical business entities like customers, products, and suppliers to ensure a single source of truth across the enterprise. This capability prevents data silos and duplication, ensuring consistency and accuracy throughout all ERP modules.
The system provides a fully integrated, centralized repository where updates propagate automatically across all modules in real-time. It includes standard validation rules, versioning, and role-based controls for maintaining data integrity.
Warehouse Operations
Epicor Eclipse provides a robust, RF-driven warehouse management suite that streamlines high-volume distribution through integrated barcode scanning, advanced picking strategies, and comprehensive shipping and receiving workflows. The system excels in landed cost tracking and carrier integration, though native RFID capabilities are limited and require third-party middleware.
6 featuresAvg Score2.8/ 4
Warehouse Operations
Epicor Eclipse provides a robust, RF-driven warehouse management suite that streamlines high-volume distribution through integrated barcode scanning, advanced picking strategies, and comprehensive shipping and receiving workflows. The system excels in landed cost tracking and carrier integration, though native RFID capabilities are limited and require third-party middleware.
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A Warehouse Management System (WMS) optimizes inventory tracking, picking, packing, and shipping processes to ensure accurate stock levels and efficient fulfillment operations within the broader ERP environment.
The ERP offers a robust, fully integrated WMS with native support for barcode scanning, mobile device interfaces, multi-zone picking strategies, and real-time inventory synchronization across multiple locations.
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Shipping and receiving functionality manages the inbound and outbound flow of goods, ensuring accurate inventory updates, packing slip generation, and carrier integration for streamlined logistics.
The platform offers intelligent logistics management with automated rate shopping, predictive shipping analytics, cross-docking support, and seamless mobile integration for a fully automated warehouse environment.
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Barcode scanning enables the rapid capture of inventory data via handheld devices or mobile apps to streamline warehouse operations. This feature reduces manual data entry errors and accelerates receiving, picking, and shipping processes.
The system provides a fully integrated mobile app or interface designed for scanning, supporting automatic field progression, GS1 standards, and immediate validation for receiving, picking, and packing.
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RFID Support allows the ERP system to interface directly with Radio Frequency Identification technology for automated, non-line-of-sight inventory tracking. This capability significantly accelerates warehouse processes like receiving, picking, and cycle counting by enabling bulk data capture and reducing manual entry errors.
RFID connectivity is possible only through heavy customization or third-party middleware that captures hardware data and pushes it to the ERP via generic APIs, often resulting in latency or synchronization issues.
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Pick and pack functionality streamlines warehouse fulfillment by organizing how items are retrieved from inventory and prepared for shipment, ensuring order accuracy and operational efficiency.
The system offers robust, out-of-the-box fulfillment tools including mobile barcode scanning, support for multiple picking strategies (batch, wave), and integrated packing stations that update inventory in real-time.
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Landed cost tracking calculates the total cost of acquiring inventory, including freight, insurance, customs duties, and taxes, rather than just the purchase price. This ensures accurate profit margin analysis and inventory valuation by allocating these additional expenses to specific items.
A robust landed cost module allows users to allocate third-party freight, duty, and insurance costs across multiple items and shipments using various methods (value, quantity, weight, volume), ensuring accurate inventory valuation and COGS.
Procurement
Epicor Eclipse offers a robust, distribution-specific procurement suite featuring automated replenishment, three-way matching, and integrated supplier portals for streamlined vendor collaboration. While it excels in operational efficiency and industry-specific workflows, it lacks advanced AI-driven predictive analytics and autonomous sourcing capabilities.
4 featuresAvg Score3.0/ 4
Procurement
Epicor Eclipse offers a robust, distribution-specific procurement suite featuring automated replenishment, three-way matching, and integrated supplier portals for streamlined vendor collaboration. While it excels in operational efficiency and industry-specific workflows, it lacks advanced AI-driven predictive analytics and autonomous sourcing capabilities.
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Procurement functionality manages the complete purchasing lifecycle from requisition to payment, ensuring cost control and supplier compliance. It centralizes sourcing activities to streamline operations and improve financial visibility within the ERP environment.
The system features a fully integrated procure-to-pay suite with configurable approval hierarchies, automated three-way matching, blanket purchase orders, and real-time budget checks.
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Purchase Order Management enables organizations to create, track, and fulfill orders for goods and services efficiently, ensuring financial control by linking purchasing activities directly to inventory and accounts payable.
A robust system that supports multi-level approval workflows, 3-way matching, and automatic inventory updates. It handles complex scenarios like partial shipments, dropshipping, and multi-currency orders out of the box.
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Vendor Management centralizes supplier information, contracts, and performance data to streamline procurement and mitigate supply chain risks. It enables organizations to maintain accurate records, ensure compliance, and optimize relationships with external partners.
The system includes a robust vendor management module with built-in workflows for onboarding, document management, and integration with purchasing and AP functions.
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Supplier portals provide a centralized, self-service interface for vendors to manage orders, invoices, and profile data directly within the ERP ecosystem. By enabling real-time collaboration, organizations can significantly reduce administrative overhead, minimize data entry errors, and accelerate procurement cycles.
The solution includes a robust, fully integrated portal allowing vendors to acknowledge orders, submit invoices, update shipping details, and manage compliance documents seamlessly.
Supply Chain Management
Epicor Eclipse provides a robust supply chain suite for distributors, integrating native demand forecasting and automated logistics management with deep EDI and drop-shipping workflows. While it offers strong visibility through real-time carrier tracking, it lacks the advanced AI-driven predictive analytics found in specialized supply chain control towers.
5 featuresAvg Score3.0/ 4
Supply Chain Management
Epicor Eclipse provides a robust supply chain suite for distributors, integrating native demand forecasting and automated logistics management with deep EDI and drop-shipping workflows. While it offers strong visibility through real-time carrier tracking, it lacks the advanced AI-driven predictive analytics found in specialized supply chain control towers.
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Demand planning enables organizations to forecast future customer demand using historical data and market analysis to optimize inventory levels and production schedules. This capability is critical for balancing supply with demand to minimize stockouts and reduce carrying costs.
The feature offers robust, out-of-the-box forecasting with support for seasonality, trend analysis, and collaborative planning, fully integrated with procurement and manufacturing workflows.
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Supply Chain Visibility provides real-time transparency into inventory movement, logistics, and supplier performance across the entire value chain. This capability enables organizations to proactively mitigate risks, optimize stock levels, and ensure on-time delivery by monitoring goods from raw material sourcing to the final customer.
The system offers robust, real-time tracking of shipments and inventory across the network with pre-built integrations for major carriers and suppliers, fully visualized within the ERP dashboard.
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Logistics management coordinates the movement of goods from origin to consumption, optimizing transportation, warehousing, and delivery schedules to reduce costs and improve customer satisfaction.
The system features a fully integrated logistics module with real-time carrier connections, automated shipping label generation, multi-leg shipment tracking, and standard freight cost management.
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Drop shipping support enables businesses to fulfill orders directly from suppliers to customers without holding inventory, streamlining supply chain operations and reducing overhead costs. This capability ensures seamless coordination between sales orders and purchase orders to maintain accurate tracking and timely delivery.
The system offers a fully integrated drop shipping workflow where sales orders automatically generate linked purchase orders, with native tracking visibility and streamlined communication between the merchant, supplier, and customer.
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EDI Support enables the automated, computer-to-computer exchange of standard business documents like purchase orders and invoices between trading partners. This capability streamlines supply chain operations, ensures compliance with major retailers, and eliminates manual data entry errors.
The system features a robust, built-in EDI engine supporting global standards (ANSI X12, EDIFACT) with pre-built templates for common trading partners and error handling fully integrated into the ERP workflow.
Manufacturing Planning
Epicor Eclipse provides robust support for light assembly and kitting through native BOM management and automated inventory adjustments, though it lacks the advanced scheduling and capacity planning tools required for complex manufacturing environments.
5 featuresAvg Score1.4/ 4
Manufacturing Planning
Epicor Eclipse provides robust support for light assembly and kitting through native BOM management and automated inventory adjustments, though it lacks the advanced scheduling and capacity planning tools required for complex manufacturing environments.
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Kitting and assembly functionality allows businesses to bundle individual components into a single sellable unit or finished good, automatically adjusting inventory levels for both the constituent parts and the final product. This ensures accurate stock tracking and streamlined order fulfillment for bundled or light-assembled items.
Strong, fully-integrated support for both sales kits and stock assemblies. The system handles Bills of Materials (BOMs), work orders for building inventory, disassembly, and accurate cost rolling from components to finished goods.
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A Bill of Materials (BOM) defines the comprehensive list of raw materials, components, and assemblies required to construct a product, serving as the foundation for production planning and costing. Accurate BOM management ensures inventory precision and streamlines the manufacturing process from design to delivery.
Native support allows for simple, single-level BOMs or kitting lists. It covers basic component tracking but lacks support for multi-level sub-assemblies, versioning, or complex routing integration.
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Material Requirements Planning (MRP) calculates the materials and components needed to manufacture a product, ensuring inventory is available for production and delivery while minimizing stock levels.
Native support exists but is limited to static calculations based on simple Bills of Materials (BOMs), often lacking support for multi-level BOMs, variable lead times, or time-phased planning.
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Production scheduling optimizes the allocation of resources, machinery, and labor to meet manufacturing demand efficiently, minimizing downtime and ensuring on-time delivery.
The product has no native capability to schedule manufacturing orders, manage machine time, or allocate labor resources for production runs.
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Capacity planning enables organizations to balance production demand with available resources, such as machinery and labor, to optimize schedules and prevent bottlenecks. It ensures operational goals are met efficiently without overextending or underutilizing assets.
The product has no native capability to forecast or manage resource capacity against demand, requiring users to rely entirely on external spreadsheets or third-party tools.
Production Execution
Epicor Eclipse provides basic production execution for distributors through light assembly kitting and simple asset tracking, though it lacks the advanced shop floor control and lean manufacturing tools required for complex manufacturing environments.
5 featuresAvg Score1.2/ 4
Production Execution
Epicor Eclipse provides basic production execution for distributors through light assembly kitting and simple asset tracking, though it lacks the advanced shop floor control and lean manufacturing tools required for complex manufacturing environments.
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Shop Floor Control provides real-time visibility and management of production activities, enabling manufacturers to track work orders, labor, and machine usage directly on the factory floor to optimize throughput.
The product has no native capability to manage or track shop floor activities, requiring all production data to be managed externally or on paper.
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Quality Control functionality enables organizations to define inspection criteria, track test results, and manage non-conformance throughout the production and supply chain lifecycles. This ensures compliance with standards and minimizes the risk of defective inventory reaching customers.
Native support exists for simple pass/fail flags on inventory receipts or production output, but lacks granular test parameters, sampling logic, or integrated quarantine workflows.
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Work order management enables businesses to create, track, and execute production or service tasks by coordinating labor, materials, and equipment. This ensures accurate cost accounting, efficient resource utilization, and real-time visibility into operational progress.
Native support includes basic work order creation and status tracking, but lacks depth in routing, automatic inventory deduction, or capacity planning.
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Equipment maintenance functionality enables organizations to track asset health, schedule preventive repairs, and manage work orders to minimize downtime and extend asset lifecycles.
Native support includes basic asset tracking and simple reactive work order entry, but lacks preventive scheduling or integration with inventory management.
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Lean manufacturing tools enable organizations to minimize waste and optimize production flow through methodologies like Kanban, Just-In-Time (JIT), and continuous improvement tracking. These capabilities are essential for reducing inventory costs and improving response times to customer demand.
The product has no native capabilities for lean methodologies such as Kanban, JIT, or waste reduction tracking.
Product & Data Lifecycle
Epicor Eclipse provides strong data migration and legacy system transition tools for distributors, though it lacks native engineering-focused capabilities like CAD integration and Product Lifecycle Management.
4 featuresAvg Score1.8/ 4
Product & Data Lifecycle
Epicor Eclipse provides strong data migration and legacy system transition tools for distributors, though it lacks native engineering-focused capabilities like CAD integration and Product Lifecycle Management.
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Product Lifecycle Management (PLM) oversees the entire journey of a product from initial concept and engineering design through manufacturing, service, and disposal. This centralization ensures data accuracy across complex Bills of Materials (BOMs) and streamlines collaboration between engineering and production teams.
The product has no native capability to manage product lifecycles, engineering revisions, or change orders.
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CAD Integration enables the seamless synchronization of design data and Bills of Materials (BOMs) from engineering software directly into the ERP system, reducing manual data entry errors and ensuring manufacturing accuracy.
Integration is possible only through generic file imports (CSV/Excel) or by building custom middleware using the ERP's APIs, requiring significant technical effort to maintain data consistency.
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Legacy system migration capabilities facilitate the secure and accurate transfer of historical data from older platforms to the new ERP environment. This feature is critical for minimizing implementation risk and ensuring business continuity by preserving vital institutional records.
The system provides robust migration wizards with visual field mapping, data staging areas for validation, and comprehensive error logging to ensure data integrity before the final import.
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Data migration tools facilitate the secure and efficient transfer of legacy information into a new ERP environment, minimizing implementation downtime and ensuring data integrity.
Includes comprehensive migration workbenches with visual field mapping, staging tables for data validation prior to commit, and detailed error logs that allow for partial fixes without restarting the process.
Sales & Service
Epicor Eclipse delivers a robust, industry-specific suite for managing the distribution lifecycle, excelling in complex sales operations, counter-based commerce, and material-heavy project financials. While it provides deep integration from quote to cash, it lacks advanced AI-driven analytics and sophisticated visual project planning tools.
Sales Operations
Epicor Eclipse provides a robust, industry-specific sales operations suite that excels at managing complex distribution workflows, including multi-layered price matrices, vendor rebates, and tiered commission structures. Its strength lies in the deep integration of financial terms and inventory allocation throughout the quote-to-cash lifecycle, though it lacks advanced AI-driven predictive analytics.
5 featuresAvg Score3.0/ 4
Sales Operations
Epicor Eclipse provides a robust, industry-specific sales operations suite that excels at managing complex distribution workflows, including multi-layered price matrices, vendor rebates, and tiered commission structures. Its strength lies in the deep integration of financial terms and inventory allocation throughout the quote-to-cash lifecycle, though it lacks advanced AI-driven predictive analytics.
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Order management centralizes the entire lifecycle of a transaction from capture to fulfillment, ensuring accurate inventory allocation and timely delivery. This feature streamlines operations by automating workflows, reducing processing errors, and providing real-time visibility into order status across all sales channels.
A comprehensive order management system is fully integrated, supporting multi-channel capture, automated fulfillment workflows, and seamless synchronization with finance and logistics out of the box.
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Quote-to-Cash streamlines the entire sales lifecycle by integrating quoting, order management, invoicing, and revenue recognition into a single workflow. This end-to-end visibility ensures accurate billing, faster revenue realization, and reduced manual data entry errors.
The system offers a seamless, bi-directional flow from quote to general ledger, handling inventory allocation, order fulfillment, and invoicing automatically while supporting complex pricing structures out of the box.
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Pricing management enables organizations to define, maintain, and automate complex pricing structures, including price lists, discounts, and promotional rules across various sales channels. This capability is critical for ensuring margin accuracy and streamlining the quote-to-cash process.
The system offers robust, out-of-the-box functionality for multi-currency price lists, quantity breaks, date-effective pricing, and contract-specific rules that automatically apply during order entry.
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Contract Management within an ERP system centralizes the creation, storage, and monitoring of vendor and customer agreements to ensure compliance and automate renewal tracking. This integration links legal terms directly to financial transactions and procurement workflows, reducing risk and revenue leakage.
A robust contract management module is fully integrated into procurement and sales workflows, supporting versioning, milestone tracking, and automated notifications for renewals or expirations directly within the ERP interface.
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Commission management automates the tracking of sales performance and calculation of incentive payouts, ensuring accurate compensation while reducing administrative burden and motivating sales teams.
The system features a robust calculation engine supporting tiered rates, split commissions, and quota management. It fully integrates with the general ledger for automated accruals and provides sales reps with visibility into their earnings.
CRM & Sales
Epicor Eclipse provides a deeply integrated CRM and sales suite that streamlines the quote-to-cash process by linking customer data directly to core inventory and financial workflows. While it lacks advanced AI-driven analytics, it provides robust demand forecasting, self-service customer portals, and reliable bi-directional integration with external CRM platforms.
5 featuresAvg Score3.0/ 4
CRM & Sales
Epicor Eclipse provides a deeply integrated CRM and sales suite that streamlines the quote-to-cash process by linking customer data directly to core inventory and financial workflows. While it lacks advanced AI-driven analytics, it provides robust demand forecasting, self-service customer portals, and reliable bi-directional integration with external CRM platforms.
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CRM Integration connects the ERP system with customer relationship management platforms to synchronize sales, customer data, and order history, ensuring a unified view of the customer lifecycle across operations and sales teams.
The system offers robust, bi-directional synchronization of contacts, accounts, quotes, and orders with leading CRMs out of the box, featuring pre-built field mapping and reliable error handling.
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Sales Force Automation integrates sales processes directly with core inventory and financial data, streamlining order management, lead tracking, and customer interactions to reduce manual entry and improve accuracy.
Strong, deep functionality includes comprehensive opportunity management, quote-to-cash workflows, and activity logging fully integrated with inventory and finance modules, working seamlessly out of the box.
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Sales forecasting utilizes historical data and predictive models to estimate future demand, enabling organizations to optimize inventory levels, production schedules, and financial planning within the ERP environment.
The system includes robust forecasting tools with standard statistical algorithms (e.g., moving averages, exponential smoothing) that directly inform production and purchasing workflows out of the box.
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Customer portals enable clients to securely access their account information, view order history, and manage invoices directly through a self-service interface. This capability streamlines communication and reduces administrative overhead by providing real-time visibility into transaction data.
The solution includes a robust, interactive portal allowing customers to pay invoices, place orders, track shipments in real-time, and manage returns without manual intervention from support staff.
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Opportunity tracking enables organizations to monitor potential sales deals through defined pipeline stages, facilitating accurate revenue forecasting and seamless conversion into quotes or orders.
A fully integrated module allows for detailed opportunity management, including configurable stage tracking, probability weighting, and one-click conversion to quotes or sales orders within the standard ERP workflow.
Commerce & Retail
Epicor Eclipse provides a unified commerce environment with strong native POS, integrated payment processing, and robust RMA workflows, making it highly effective for counter-based distribution despite basic subscription management features.
5 featuresAvg Score3.2/ 4
Commerce & Retail
Epicor Eclipse provides a unified commerce environment with strong native POS, integrated payment processing, and robust RMA workflows, making it highly effective for counter-based distribution despite basic subscription management features.
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POS Integration connects point-of-sale terminals directly with the central ERP system to ensure real-time synchronization of inventory, sales data, and financial records. This connectivity eliminates manual data entry errors and provides businesses with immediate visibility into retail performance across physical locations.
The solution delivers a best-in-class unified commerce experience where ERP and POS function as a single entity, enabling seamless omnichannel workflows like buy-online-pickup-in-store, cross-channel returns, and real-time multi-store inventory visibility.
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Return Merchandise Authorization (RMA) capabilities enable businesses to efficiently manage the reverse logistics process, tracking product returns from initial request through inspection to final financial settlement. This functionality is critical for maintaining accurate inventory levels and ensuring timely customer refunds or replacements.
The system provides a robust RMA workflow that connects customer service requests directly to warehouse receiving, inspection steps, and automatic inventory updates upon disposition.
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E-commerce Integration connects the ERP system with online storefronts to synchronize inventory, orders, and customer data in real-time, ensuring accurate stock levels and streamlined fulfillment.
The system provides robust, pre-built connectors for leading e-commerce platforms with bi-directional, real-time synchronization of inventory, pricing, orders, and shipping status.
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Payment Gateway Integration enables the direct processing of credit card and digital payments within the ERP system, streamlining order-to-cash workflows. This functionality reduces manual data entry errors and accelerates revenue recognition by linking transactions immediately to invoices and sales orders.
The platform provides a comprehensive payment ecosystem with intelligent routing, automated bank reconciliation, multi-currency support, and integrated customer portals for self-service payment management.
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Subscription billing automates the management of recurring revenue streams, handling invoicing cycles, payment collections, and complex revenue recognition rules. This capability ensures financial accuracy and operational efficiency for businesses transitioning to or scaling service-based models.
Native support allows for basic recurring invoices (e.g., flat-rate monthly bills), but lacks logic for prorations, mid-cycle changes, usage-based metering, or automated dunning.
Project Management
Epicor Eclipse provides functional project oversight through robust task management and job tracking linked to business records, though it lacks advanced visual planning tools like Gantt charts and complex resource scheduling.
4 featuresAvg Score1.8/ 4
Project Management
Epicor Eclipse provides functional project oversight through robust task management and job tracking linked to business records, though it lacks advanced visual planning tools like Gantt charts and complex resource scheduling.
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Resource management enables organizations to plan, schedule, and allocate assets—such as personnel, equipment, and time—to maximize efficiency. It ensures that the right resources are available for the right projects at the right time to optimize utilization and costs.
Resource tracking is possible only through heavy customization, such as repurposing generic database fields or building custom integrations with external scheduling tools via APIs.
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Milestone tracking enables organizations to define, monitor, and manage critical checkpoints within projects or operational workflows to ensure timely delivery and accurate billing triggers.
Native milestone tracking exists allowing users to set dates and names for key events, but it functions primarily as a static list without integration into billing, resource scheduling, or automated status updates.
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Gantt charts provide a visual timeline for project management and resource planning within the ERP, allowing users to track schedules, dependencies, and milestones at a glance. This visualization is critical for identifying bottlenecks and ensuring complex operations remain on track.
Users must export project data to third-party tools or build custom visualizations using generic reporting APIs to achieve a Gantt view.
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Task management enables users to create, assign, and track specific activities directly within the ERP system, ensuring accountability by linking to-do items to relevant business records like orders, invoices, or projects.
A robust, fully integrated task system allows users to link activities directly to business objects like orders and invoices, featuring built-in notifications, status workflows, and role-based delegation.
Project Financials
Epicor Eclipse provides robust project billing and costing through its Job Management module, enabling distributors to track material costs and milestones integrated with core financials. While it excels at managing material-heavy project financials, it offers more limited capabilities for advanced time tracking and complex revenue recognition.
4 featuresAvg Score2.5/ 4
Project Financials
Epicor Eclipse provides robust project billing and costing through its Job Management module, enabling distributors to track material costs and milestones integrated with core financials. While it excels at managing material-heavy project financials, it offers more limited capabilities for advanced time tracking and complex revenue recognition.
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Project Accounting tracks financial performance at the individual project level, allowing organizations to monitor costs, revenue, and profitability against budgets in real-time. This capability ensures accurate billing and helps prevent cost overruns on service-based or capital-intensive initiatives.
Native support exists for tagging transactions to projects, but functionality is limited to simple cost collection and basic reporting without advanced revenue recognition or detailed budgeting controls.
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Timesheet management enables organizations to track employee hours against projects, tasks, and cost centers to ensure accurate billing, payroll, and resource utilization. This functionality is critical for controlling labor costs and maintaining compliance with internal policies and external regulations.
A basic native interface allows for manual time entry against general codes, but lacks essential features like mobile access, complex approval workflows, or deep integration with project accounting.
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Project costing enables organizations to track and analyze all financial components associated with a specific project, including labor, materials, and overhead, ensuring accurate profitability analysis and budget management.
Strong, deep functionality that fully integrates time tracking, expenses, and procurement into project ledgers, supporting standard revenue recognition methods, WIP accounting, and detailed profitability analysis out of the box.
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Project billing enables organizations to generate invoices based on specific project milestones, time and materials, or percentage of completion, ensuring accurate revenue recognition and cash flow management.
A strong, fully integrated module supports diverse billing methods such as milestones and percentage-of-completion, automatically pulling data from time and expense logs to generate accurate invoices.
Human Capital Management
Epicor Eclipse provides foundational payroll and benefits administration with direct general ledger integration, but it lacks comprehensive native human capital management features, often requiring external integrations for recruitment, onboarding, and performance tracking.
Human Capital Management
Epicor Eclipse provides minimal native Human Capital Management functionality, requiring distributors to rely on external HRIS integrations or manual processes for recruitment, onboarding, and performance management.
5 featuresAvg Score0.6/ 4
Human Capital Management
Epicor Eclipse provides minimal native Human Capital Management functionality, requiring distributors to rely on external HRIS integrations or manual processes for recruitment, onboarding, and performance management.
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Talent management functionality integrates recruitment, performance tracking, and employee development directly into the ERP to align workforce planning with operational goals. This unification ensures that human capital strategies are data-driven and synchronized with financial and resource requirements.
The product has no native capabilities for recruiting, performance management, or succession planning, forcing reliance on completely separate external HR systems.
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An Applicant Tracking System (ATS) centralizes the recruitment lifecycle by managing job postings, candidate pipelines, and hiring workflows directly within the broader resource planning environment. This integration streamlines the transition from candidate to employee, ensuring data consistency and reducing administrative overhead.
The product has no native capability to manage job postings, applications, or candidate pipelines.
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Performance Management enables organizations to align workforce activities with business strategy through goal setting, continuous feedback, and structured appraisals. This feature centralizes talent data to measure individual contributions against organizational objectives, facilitating data-driven compensation and succession planning.
Performance tracking requires heavy reliance on external spreadsheets or third-party HR tools connected via generic APIs, with no built-in workflows to link results to employee records within the ERP.
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Employee onboarding functionality streamlines the transition of new hires by automating document collection, provisioning access, and integrating directly with payroll and HR modules to accelerate time-to-productivity.
Onboarding workflows can be constructed using generic task management tools or by building custom integrations via APIs to link HR data with payroll and access control systems.
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HR Compliance ensures that an organization adheres to labor laws, tax regulations, and employment standards across different jurisdictions to minimize legal risk. This feature automates regulatory reporting and maintains audit-ready records directly within the ERP environment.
Compliance data can be stored via custom fields, but generating regulatory reports or enforcing rules requires building custom integrations or relying on manual data exports to third-party compliance tools.
Payroll & Benefits
Epicor Eclipse provides a native payroll module that streamlines wage calculations and benefit deductions with direct general ledger integration, though it lacks integrated time tracking and employee self-service portals.
5 featuresAvg Score1.6/ 4
Payroll & Benefits
Epicor Eclipse provides a native payroll module that streamlines wage calculations and benefit deductions with direct general ledger integration, though it lacks integrated time tracking and employee self-service portals.
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Payroll processing involves the automated calculation of employee wages, tax withholdings, and benefits deductions directly within the ERP system. This capability ensures financial compliance and streamlines the reconciliation of labor costs with general ledger data.
The system features a fully integrated payroll engine that handles complex tax jurisdictions, direct deposits, and benefits deductions while automatically posting journals to the general ledger.
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Time & Attendance functionality tracks employee work hours, absences, and shift schedules directly within the ERP to ensure accurate payroll processing and labor cost allocation.
Tracking time requires building custom forms or connecting third-party time clocks via generic APIs and webhooks, with no pre-built interface for managing timesheets or approvals.
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Employee Self-Service (ESS) empowers staff to manage personal data, submit requests, and access pay information directly, reducing the administrative burden on HR teams. By providing a centralized portal for tasks like benefits enrollment and time off, organizations ensure data accuracy and improve the overall employee experience.
Self-service capabilities can be achieved by building custom web forms or portals that interact with the ERP via generic APIs, but this requires significant development effort and maintenance.
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Benefits administration centralizes the management of employee health, retirement, and insurance plans to ensure accurate payroll deductions and regulatory compliance. It streamlines open enrollment, eligibility tracking, and carrier reporting, reducing administrative overhead for HR teams.
Native support allows for defining basic plans and assigning them to employees for payroll deductions, but the system lacks employee self-service enrollment, automated eligibility rules, or direct carrier connectivity.
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Workforce planning enables organizations to align staffing levels and skills with strategic goals by forecasting demand, managing budgets, and optimizing resource allocation. This ensures the right people are in the right roles at the right time to meet operational targets.
Workforce planning can be achieved by exporting HR and operational data to external BI tools or building custom integrations via APIs to link disparate datasets, but no dedicated planning interface exists within the ERP.
Platform & Analytics
Epicor Eclipse delivers a stable, secure platform with robust business intelligence and document management tailored for high-volume distribution workflows. While it provides deep operational insights and reliable performance, its legacy architecture limits modern extensibility in API connectivity and low-code customization.
Business Intelligence
Epicor Eclipse provides robust business intelligence through integrated tools like Epicor Data Analytics (EDA), offering real-time dashboards and KPI tracking with deep drill-down capabilities tailored for distribution workflows. While it excels at operational visibility, it lacks advanced AI-driven predictive analytics and natural language querying found in some market-leading solutions.
4 featuresAvg Score3.0/ 4
Business Intelligence
Epicor Eclipse provides robust business intelligence through integrated tools like Epicor Data Analytics (EDA), offering real-time dashboards and KPI tracking with deep drill-down capabilities tailored for distribution workflows. While it excels at operational visibility, it lacks advanced AI-driven predictive analytics and natural language querying found in some market-leading solutions.
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Business Intelligence (BI) within an ERP system provides data visualization, reporting, and analytics tools to transform raw operational data into actionable insights for strategic decision-making.
Strong, fully integrated BI functionality offers customizable dashboards, real-time data visualization, and deep drill-down capabilities directly within the ERP interface without needing third-party plugins.
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Real-time dashboards provide immediate visibility into key performance indicators and operational metrics across the enterprise, enabling stakeholders to make data-driven decisions instantly without waiting for batch reports.
Fully configurable dashboards offer drag-and-drop widget creation, role-based views, and interactive drill-down capabilities. Data reflects live system states immediately without manual refreshing.
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Data visualization transforms complex ERP datasets into intuitive graphical representations, enabling users to rapidly identify trends, outliers, and actionable insights without parsing raw tables.
The system features a comprehensive, built-in dashboarding engine with interactive drill-downs, a wide variety of chart types, and drag-and-drop configuration for end-users.
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KPI Tracking enables organizations to define, monitor, and analyze critical performance metrics directly within the ERP system to drive data-informed decision-making. This capability ensures that financial, operational, and supply chain goals are visible and actionable across the enterprise.
The system provides a robust engine for defining custom KPIs with full drill-down capabilities, offering role-based dashboards and real-time visualization out of the box.
Advanced Analytics
Epicor Eclipse provides robust analytical capabilities by combining native reporting tools with the Epicor Data Analytics (EDA) module to offer drag-and-drop custom reporting, trend analysis, and demand forecasting. While it lacks AI-assisted natural language querying, it effectively enables distributors to optimize inventory and operations through data-driven insights and interactive dashboards.
4 featuresAvg Score3.0/ 4
Advanced Analytics
Epicor Eclipse provides robust analytical capabilities by combining native reporting tools with the Epicor Data Analytics (EDA) module to offer drag-and-drop custom reporting, trend analysis, and demand forecasting. While it lacks AI-assisted natural language querying, it effectively enables distributors to optimize inventory and operations through data-driven insights and interactive dashboards.
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Ad-hoc reporting empowers users to generate on-demand, custom reports from ERP data without relying on IT or predefined templates. This capability is essential for answering specific business questions quickly and adapting to changing analytical needs.
The system features a fully integrated, drag-and-drop report builder that supports complex filtering, grouping, aggregations, and visualization, allowing users to save and share reports easily.
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Predictive analytics leverages historical data and machine learning algorithms to forecast future trends, demand, and potential risks within the ERP ecosystem. This capability enables organizations to shift from reactive reporting to proactive decision-making, optimizing inventory, cash flow, and resource allocation.
The system includes robust, pre-built predictive models for key functions like demand planning and financial forecasting, fully embedded into the user interface for immediate application.
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A Custom Report Builder allows users to design and generate specific financial and operational reports tailored to unique business needs without relying on pre-packaged templates. This flexibility ensures stakeholders can access the exact data slices required for informed decision-making.
The system features a robust, integrated report designer with drag-and-drop functionality, supporting cross-module data joins, calculated fields, scheduling, and diverse export formats without requiring coding skills.
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Trend analysis allows organizations to visualize historical performance data to identify patterns, seasonality, and trajectories across financial and operational metrics. This capability enables businesses to make data-driven decisions by understanding past behavior to better predict future outcomes.
The system features comprehensive trend analysis with interactive dashboards, allowing users to customize time periods, compare multiple variables, and drill down into specific data points natively.
Security & Access
Epicor Eclipse provides a robust security foundation through industry-standard encryption, native MFA, and SSO integration with major identity providers like Azure AD. While it offers granular role-based access control, some data privacy workflows and advanced authorization features require manual intervention.
5 featuresAvg Score2.8/ 4
Security & Access
Epicor Eclipse provides a robust security foundation through industry-standard encryption, native MFA, and SSO integration with major identity providers like Azure AD. While it offers granular role-based access control, some data privacy workflows and advanced authorization features require manual intervention.
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Single Sign-On (SSO) enables users to access the ERP system using their existing corporate credentials, streamlining the authentication process and enhancing security by centralizing identity management.
The system provides robust, production-ready SSO support for standard protocols (SAML, OIDC) and major Identity Providers (Okta, Azure AD), including features like Just-in-Time (JIT) provisioning and role mapping.
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Role-Based Access Control (RBAC) secures sensitive financial and operational data by restricting system access based on defined user responsibilities. This ensures that employees can only view or modify the specific modules and records required for their job functions, minimizing internal risk.
The system provides a comprehensive permission matrix, allowing administrators to create unlimited custom roles with granular control over specific modules, data fields, and read/write actions.
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Data encryption secures sensitive financial and operational information by converting it into unreadable code during transmission and storage, ensuring compliance with privacy regulations and protecting against unauthorized access.
Strong, fully integrated encryption covers data both in transit and at rest using industry standards like AES-256, featuring automated key management and minimal performance impact.
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Multi-factor Authentication (MFA) secures sensitive ERP data by requiring users to provide two or more forms of verification before granting access. This essential security measure mitigates the risk of credential theft and ensures compliance with data protection standards.
A strong, native implementation supporting standard TOTP authenticator apps and push notifications, with administrative tools to enforce policies across user roles.
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GDPR Compliance ensures the ERP system adheres to strict data privacy regulations, managing consent, data portability, and the "Right to be Forgotten." This capability is essential for organizations to protect personal data and avoid significant legal penalties.
Basic functionality exists to manually delete or export user records, but it lacks automation, granular field-level masking, or comprehensive consent tracking.
System Architecture
Epicor Eclipse provides a stable, high-performance architecture with robust high availability and disaster recovery modules tailored for high-volume distribution. While it supports hosted cloud deployment and testing environments, it lacks the elastic scaling and automated change management found in modern cloud-native platforms.
5 featuresAvg Score2.6/ 4
System Architecture
Epicor Eclipse provides a stable, high-performance architecture with robust high availability and disaster recovery modules tailored for high-volume distribution. While it supports hosted cloud deployment and testing environments, it lacks the elastic scaling and automated change management found in modern cloud-native platforms.
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Cloud Deployment allows organizations to access their ERP system via the internet through vendor-managed servers, eliminating the need for on-premise hardware. This approach ensures scalability, reduces IT maintenance costs, and enables remote access to critical business data.
The vendor offers a basic hosted option (often single-tenant) that moves the server off-site, but lacks true cloud elasticity and still requires scheduled downtime for upgrades.
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Scalability ensures the ERP system can handle increasing workloads, such as higher transaction volumes and more concurrent users, without compromising performance. This capability is vital for supporting organizational growth without necessitating a disruptive platform migration.
The system features strong horizontal scaling and automatic load balancing, allowing it to handle high transaction throughput and large user bases seamlessly out of the box.
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High Availability ensures that the ERP system remains operational and accessible during hardware or software failures through redundancy and failover protocols. This capability is critical for maintaining continuous business operations and preventing financial losses associated with unplanned downtime.
The system offers strong, production-ready high availability with automated failover, active-active clustering, and real-time data replication, ensuring minimal downtime and seamless recovery without significant manual effort.
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Disaster Recovery ensures business continuity by providing mechanisms to restore critical ERP data and systems after catastrophic events like server failures or cyberattacks. It is essential for minimizing downtime and preventing data loss in mission-critical operations.
The system offers automated, redundant backups across multiple availability zones with clearly defined recovery time objectives (RTO) and recovery point objectives (RPO), ensuring reliable restoration with minimal downtime.
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A Sandbox Environment provides an isolated instance of the ERP system where administrators and developers can safely test configurations, updates, and custom code without impacting live production data. This ensures system stability and reduces the risk of operational disruption during deployments.
A native sandbox is available, but it is limited to a single instance that may not easily mirror production data. Refreshing the environment is manual or infrequent, and it lacks advanced tools for data anonymization or selective configuration deployment.
Connectivity
Epicor Eclipse provides solid connectivity for core operations through dedicated mobile applications and native email integration, though its legacy architecture limits advanced API flexibility and native IoT support.
5 featuresAvg Score2.2/ 4
Connectivity
Epicor Eclipse provides solid connectivity for core operations through dedicated mobile applications and native email integration, though its legacy architecture limits advanced API flexibility and native IoT support.
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Mobile App Access enables users to interact with the ERP system via smartphones or tablets, ensuring employees can manage tasks, approve workflows, and access real-time data while working remotely or in the field.
The mobile app provides a robust, fully functional experience that mirrors core desktop capabilities, allowing users to execute transactions, manage inventory, and complete workflows seamlessly.
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API Access provides programmatic interfaces for external systems to interact with ERP data and logic, enabling essential data synchronization, workflow automation, and custom integrations across the technology stack.
Native API support exists but is limited to basic CRUD operations on core objects. It lacks comprehensive coverage, detailed documentation, or support for complex business logic triggers.
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Email integration connects the ERP platform with standard email clients to synchronize communications, ensuring that correspondence regarding orders, invoices, and customer interactions is centrally tracked and accessible.
A native plugin or integration supports full two-way synchronization with major providers like Outlook or Gmail, automatically logging correspondence against specific transactions and contacts.
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IoT Connectivity enables the ERP system to interface directly with physical devices, sensors, and machinery to automate data collection and asset monitoring. This real-time synchronization bridges the gap between physical operations and digital records, facilitating predictive maintenance and accurate inventory tracking.
Connecting IoT devices is possible only through significant custom development, requiring users to build their own middleware to push sensor data into the ERP via generic APIs or webhooks.
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Offline access enables users to view data and perform critical transactions within the ERP system without an active internet connection, ensuring continuity in remote locations or during outages.
Native offline support is available but is limited to read-only views or specific mobile app modules, often requiring manual synchronization or lacking support for complex transactions.
Customization
Epicor Eclipse provides effective UI tailoring and basic event-based automation through its Solar interface, though its legacy architecture limits complex workflow orchestration and lacks modern low-code development tools.
4 featuresAvg Score2.0/ 4
Customization
Epicor Eclipse provides effective UI tailoring and basic event-based automation through its Solar interface, though its legacy architecture limits complex workflow orchestration and lacks modern low-code development tools.
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Customization capabilities allow organizations to tailor the ERP system to their unique business processes, data structures, and user interface requirements. This flexibility ensures the software adapts to specific operational needs rather than forcing the business to conform to rigid software constraints.
Native support exists for basic configuration, such as adding custom fields or hiding UI elements, but complex logic or workflow changes are limited and often require vendor intervention.
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Workflow automation streamlines complex business processes by triggering actions based on specific events or conditions across the ERP system, reducing manual data entry and accelerating approval cycles.
A basic workflow engine is included, primarily limited to simple linear approval chains (e.g., purchase order approvals) with rigid rules and limited ability to trigger cross-module actions.
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Low-code development capabilities within an ERP system empower users to build custom applications, automate workflows, and extend core functionality using visual interfaces instead of complex code. This flexibility accelerates innovation and reduces the dependency on specialized IT resources for system modifications.
Extensibility is possible but requires traditional high-code development, direct database scripting, or reliance on external third-party platforms connected via generic APIs.
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UI Customization allows administrators and end-users to modify interface layouts, fields, and dashboards to align with specific workflows and roles. This flexibility reduces visual clutter and accelerates adoption by ensuring users only interact with relevant data.
Administrators can use low-code tools to modify form layouts, rename fields, and create role-specific navigation menus and dashboards that persist across sessions without requiring developer intervention.
User Experience
Epicor Eclipse provides a strong user experience through advanced document management and automated alerting tailored for distribution workflows, supported by integrated electronic signatures and context-sensitive help. While it excels in managing transaction-linked documents via AI-driven tools, its internal knowledge base remains a basic repository for procedures.
5 featuresAvg Score3.0/ 4
User Experience
Epicor Eclipse provides a strong user experience through advanced document management and automated alerting tailored for distribution workflows, supported by integrated electronic signatures and context-sensitive help. While it excels in managing transaction-linked documents via AI-driven tools, its internal knowledge base remains a basic repository for procedures.
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Electronic signatures enable users to legally sign, approve, and track documents directly within the ERP environment, ensuring compliance and accelerating transaction lifecycles. This capability eliminates paper-based bottlenecks by digitizing approvals for contracts, purchase orders, and invoices.
The system features a robust, pre-built integration with major e-signature providers (e.g., DocuSign, Adobe Sign), allowing users to send, track, and archive signed documents seamlessly within the ERP workflow.
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Document management functionality enables the centralized storage, organization, and retrieval of digital files directly linked to ERP transactions and records. This ensures data integrity and streamlines audit trails by keeping contracts, invoices, and specifications accessible within the relevant business context.
The platform delivers market-leading capabilities including AI-driven optical character recognition (OCR) for automated data entry, full-text content search, and seamless bi-directional synchronization with enterprise DMS platforms.
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A centralized repository for storing and organizing documentation, standard operating procedures, and troubleshooting guides directly within the ERP system. This ensures users have immediate access to critical operational information, reducing training time and support dependency.
Native support allows for creating basic text articles or uploading files, but the system lacks advanced organization, search indexing, or context-sensitivity within ERP screens.
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Contextual help delivers on-screen guidance, tooltips, and relevant documentation directly within the ERP interface, reducing training requirements and minimizing user error during complex workflows.
The system provides integrated, context-aware help sidebars and interactive tours that automatically display relevant documentation and step-by-step instructions for the specific page or task being performed.
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Automated alerts proactively notify users of critical business events, such as low inventory levels or pending approvals, ensuring timely action and reducing the need for manual system monitoring.
A robust, built-in alert engine allows users to configure complex rules and thresholds via a UI, supporting multi-channel delivery including in-app notifications, email, and mobile push.
Advanced Technology
Epicor Eclipse leverages AI and machine learning primarily for predictive analytics in demand planning and inventory optimization, though it lacks native social media integration and conversational chatbot support within its core interface.
4 featuresAvg Score1.3/ 4
Advanced Technology
Epicor Eclipse leverages AI and machine learning primarily for predictive analytics in demand planning and inventory optimization, though it lacks native social media integration and conversational chatbot support within its core interface.
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Social Media Integration connects the ERP platform with external social networks to centralize customer interactions, enhance marketing visibility, and streamline communication channels directly from the core system.
The product has no native capability to connect with social media platforms or store social profile data.
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Artificial Intelligence in ERP systems leverages machine learning and predictive analytics to automate routine tasks, forecast trends, and provide actionable insights across finance, supply chain, and operations. This capability transforms static data into dynamic intelligence, reducing manual effort and improving decision-making accuracy.
Strong, pre-built AI models are fully integrated into core workflows, offering features like intelligent demand planning, anomaly detection in finance, and automated inventory optimization out of the box.
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Machine Learning capabilities within an ERP system enable predictive analytics, automated decision-making, and anomaly detection to optimize resource planning and operational efficiency.
Native machine learning is present but limited to specific, isolated use cases like basic demand forecasting or OCR for invoices, with little transparency or configurability.
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Chatbot Support provides automated, conversational assistance within the ERP interface to help users navigate complex menus, retrieve data, or perform routine tasks without leaving their workflow. This capability reduces training time and accelerates user adoption by offering instant, 24/7 guidance directly within the system.
The product has no native conversational interface, virtual assistant, or chatbot capabilities for user support or navigation.
Pricing & Compliance
Free Options / Trial
Whether the product offers free access, trials, or open-source versions
4 items
Free Options / Trial
Whether the product offers free access, trials, or open-source versions
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A free tier with limited features or usage is available indefinitely.
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A time-limited free trial of the full or partial product is available.
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The core product or a significant version is available as open-source software.
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No free tier or trial is available; payment is required for any access.
Pricing Transparency
Whether the product's pricing information is publicly available and visible on the website
3 items
Pricing Transparency
Whether the product's pricing information is publicly available and visible on the website
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Base pricing is clearly listed on the website for most or all tiers.
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Some tiers have public pricing, while higher tiers require contacting sales.
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No pricing is listed publicly; you must contact sales to get a custom quote.
Pricing Model
The primary billing structure and metrics used by the product
5 items
Pricing Model
The primary billing structure and metrics used by the product
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Price scales based on the number of individual users or seat licenses.
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A single fixed price for the entire product or specific tiers, regardless of usage.
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Price scales based on consumption metrics (e.g., API calls, data volume, storage).
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Different tiers unlock specific sets of features or capabilities.
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Price changes based on the value or impact of the product to the customer.
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